About Our Brand
Nova Cosmetics is your go-to destination for beauty products that elevate your natural radiance with ease and care. Our carefully curated range includes everything from advanced skincare solutions to essential beauty products, all designed to empower you to look and feel your best.Inspired by the innovative principles of Korean skincare, we blend cutting-edge technology with gentle, effective ingredients to create products that deliver visible results without compromising on safety. Whether you’re looking for clear, blemish-free skin with our hydrocolloid pimple patches or longer, healthier lashes with our peptide-infused serums, Nova Cosmetics has you covered.At Nova, we believe beauty should be simple, accessible, and empowering. That’s why we craft every product with a commitment to quality, innovation, and care. Whether it’s skincare or beauty essentials, our mission is to help you achieve confidence through products that work in harmony with your natural beauty. Choose Nova Cosmetics, and embrace the best version of yourself every day.
Refund Policy (No Refunds)
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OVERVIEW
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Defective or Damaged Products
If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.
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Items Lost in Transit
By ordering from Nova Cosmetics, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceed our displayed time frame by 10 business days, you can contact us, and we will gladly send out a replacement order or issue a full refund.
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Returns
We do not accept returns for refunds. Our guarantee only covers defective or damaged products and items lost in transit. Your satisfaction is our priority, but this policy is in place so that we can continue to offer free worldwide shipping on all orders.
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Lost or Stolen Packages
Nova Cosmetics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
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